Conflict is inevitable in all parts of life - just read the front page news. Some conflict is unfortunate, unnecessary, and hurtful. Other types of conflict are healthy and serve to spur debate and make good decisions. It's no different in the workplace, where people with different styles come together to work, innovate, solve problems, and meet challenges. Given our differences, the pace we run, and the complexity of our jobs – conflict WILL happen.

In this course, you'll learn how to prevent unnecessary workplace conflict, work through conflict using a process, and adapt your conflict style to others and the situation you're in.

Any individual who wants to develop or refresh their skills at recognizing and responding to workplace conflict.

Course content:

Total 3 hours

• The course subscription validity period is for 6 or 12 months respectively.
• Since it’s an online course, hence the content cannot be downloaded.
• The course access & the login credentials will be shared within 48 hrs of course enrollment.

All students will get a certificate upon successful completion of course. Click here for sample